Q: Do I need a doctor’s referral?

A: No, anyone can book an appointment for themselves. However, you will require a Doctor's referral if you want to claim through Medicare.

Q: How do I claim through Medicare?

Your doctor will provide you with a letter under a specific Team Care Plan if you are eligible. You will receive a letter from your GP that you will need to bring on your first appointment. At your visit, we collect your information and complete the Medicare rebates for you. If you are eligible for rebates, the Enhanced Primary Care (EPC) plan will cover part of your session fees for up to 5 appointments per calendar year, through the medicare Allied Health Initiative. However, discuss your Medicare covers with your Doctor as the appointments may vary based on your eligibility.

Q: How do I make an appointment?

A: You can contact us on (02) 9756 5633, email us or complete the enquiry form. Our professionals will contact you and discuss your needs, answer your questions and find the most suitable service for you.

Q: How much will the service cost?

A: We provide a wide range of services in our clinic. Your fees may vary depending on your needs, the services provided and location of the service. Please contact us, and we will be happy to discuss this in further detail.

Q: Can you come to me?

A: Our clinic is located in Greystanes. However we may be able to provide our services off site (e.g. schools, homes, workplaces, nursing homes etc) so that the services are accessible.

Q: Can I claim any rebates from my private health insurance fund?

A: Private health funds often include rebates for Physiotherapy, Speech Pathology and Podiatry. Your rebate will depend on the level of cover you have within your private health insurance plan. If you are unsure of your private health insurance plan, you will need to contact them directly to determine your rebate cover.

Q: What is your Cancellation Policy?

A: Please refer to our Cancellation Policy Here

Q: How do I know if I need the services?

Please feel free to contact us and discuss your questions and concerns and we can help you make an informed decision. We also have additional information about our services on this website.